FAQ

For Employers FAQ

What We Can Do For You
  • Solve your entry-level staffing challenges quickly and efficiently
  • Match reliable individuals and mobile work crews with your specific staffing needs
What types of jobs do we fill for local employers?
  • All types of entry-level jobs in a diverse range of industries, including: distribution centers, manufacturing, hotels/motels, hospitals, nursing homes, restaurants, retail stores, supermarkets, wholesale clubs, warehouses, mailrooms and business offices.
What hiring options do employers have?
  • Hire a Lifeworks referral directly on your payroll.
  • Choose a “trial plan” before making a permanent hiring decision. We’ll bill you at the end of the month for the work performed at a very competitive hourly rate. you can convert from the trial plan to direct hire (switch the individual to your payroll) any time you choose.
  • You may cancel the arrangement if our individual is not meeting your production goals. (Unlikely, with our free supervision, quality control and ongoing supports.)

Why are our recruiting and staffing services offered at no charge to employers?
  • We’re funded through the Department of Developmental Services (DDS), the Massachusetts Rehabilitation Commission (MRC) as well as private donations, so everything we do for you is provided at no cost, other than paying the worker the regular wage for the job they do.
  • Our goal is to develop successful, long term employment relationships for our individuals and local businesses.
Do we place long-term or temporary personnel?
  • We place individuals in permanent, part-time positions as well as temporary and seasonal jobs.
What’s in it for you, the employer?
  • You can save a lot of money on advertising, recruiting and pre-screening costs required to fill entry-level jobs that often have high and expensive turnover.
  • Lifeworks will do all that legwork for you.
  • You’ll be hiring people who are available immediately, who want to work, and whose attendance and performance will really impress you.
  • You’ll be building community and customer appreciation, workplace morale and perhaps become eligible for valuable tax credits.
What if you need to sub-contract your work?
  • Lifeworks has two sites where we complete sub-contracting jobs such as assembly, kitting, packaging, sealing, etc.
  • We will be happy to provide rate quotes “by the hour” or “by the piece”…whatever works best for your business. Just ask us about your project and we’ll get a quote to you within 24 hours.
  • To make it as easy as possible for you, we will pick up and deliver your materials at no cost.
  • We can also work directly at your site if you prefer.
  • Please contact Mike Fuller, Operations Manager, at 781-769-3298 x205 or mfuller@lifeworksma.org for information about sub-contracting rates and services.

What geographic areas do we serve? In what areas of Boston do we place our individuals?
  • Within 25–30 miles from Norwood or West Roxbury.
  • We currently have individuals working in Boston, West Roxbury, Brookline, Dedham, Newton, Needham, Chestnut Hill, Waltham, Norwood, Canton, Stoughton, Foxboro, Walpole, Medfield and Franklin.
How do you arrange for a free on-site or phone consultation with our Job Developer? How do you place a free job order to begin the recruiting process?
  • Contact our Job Developer/Employer Services manager, at 781-769-3298 x208.
What tax credits or other benefits apply when you hire a Lifeworks individual?
  • your company is eligible for a tax credit through the Work Opportunity Tax Credit program (WOTC) when you hire a person directly on your payroll who was referred by Lifeworks
  • See the IRS website, ask your accountant or give us a call for more information.
What are your employer approval and placement retention rates?
  • We’re proud of our 87% retention rate.
  • According to our annual survey, 99.9% of our employer partners report that they are very satisfied with our placement services and would hire another individual referred by Lifeworks in the future.
Who are some of our current employer partners?
  • This is only a partial list. please contact at 781-769-3298 x208 for a complete list of our employer partners and the people we placed in their open positions.
  • We have many employer references. you can read some of their testimonials throughout this website. Others will gladly be provided upon request.
What does ‘evaluation’ mean?
  • On-the-job skill assessment at one of our own Training Centers or on-site at a business in the community.
  • Individuals will be accompanied by a professional job coach and encouraged to test their abilities at a variety of tasks, for example:
    • Collating
    • packaging
    • ‘Kitting’ and assembly
  • Lifeworks welcomes your questions regarding referrals, programs and services. Just give us a call at any of the posted contact numbers or via email.
  • We’ll be glad to arrange a tour of our programs before any referral decisions are made.
  • please contact Chris page, Vice president, at 781-762-4001.
What do our employment services programs cost?
  • Costs are based on the level and types of supports required.
  • Funding sources pay for the costs of each approved program.
What are Lifeworks funding sources?
  • Most of our funding comes from the Department of Developmental Services (DDS)
  • We also receive funding from the Massachusetts Rehabilitation Commission (MRC) for job development and employment support services.
  • While DDS and MRC are our primary funding sources, we also receive support from the Montachusett Regional Transit Authority and the public partnership LLC.
  • Some individuals purchase services through ‘private ‘pay’ arrangements.